How can we help?

Our office hours are Monday to Friday 9am – 5.30pm AEST.

We are closed on Public Holidays.


Customer Care

Please call our customer care team for your order enquires. 

Our call centre hours are Monday to Friday 9am – 5.30pm AEST.

Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.

Customer Care Australia: 1800 151 110

Customer Care New Zealand: 64 9884 1254 



For all customer queries, please email us using this form.

Please note that we are receiving a higher than normal volume of enquiries - we are experiencing longer than usual wait periods. We apologise for this delay.



Crossroads Customer Service Team
PO Box 7
St Peters, NSW 2044


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