Terms & Conditions

Terms & Conditions

*50% off full price styles available instore and online. 50% offer starts instores 14.10.16. Discount applied at online checkout. Excludes special offer and sale. Cannot be used in conjunction with any other offer, and no further discounts apply.d no further discounts apply.

Prices and product styles may vary from store to store, and online. Products available while stocks last. Prices are subject to change without notice.

Birthday Voucher T&Cs

*Voucher valid for one time use only, minimum spend of $20. Enter code at checkout or present voucher instore to redeem. Offer expires 30 Days from issue. Not valid in conjunction with any other offer or voucher. Voucher only redeemable on crossroads merchandise in a single transaction. Coupon code is not transferable. Not redeemable for cash or credit. Non-refundable on returns.

Crossroads is a registered brand owned by Specialty Fashion Group Ltd.   

I also accept that by entering my details on crossroads website, that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services sent via crossroads and 3rd party affiliates.  

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at crossroads head Office in Alexandria, Sydney, Australia.  I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by crossroads and that this information will be provided to me within a reasonable amount of time.

I understand that under no circumstances will crossroads sell, barter, transfer or distribute my personal details to any other third party. I do however understand that crossroads may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that crossroads send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe” or via email, stating "unsubscribe" in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date. 


All rights, including copyright, in this website are owned by or licensed to crossroads. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

Click & Collect

Click & Collect orders are available from crossroads stores in Australia only.  For full terms and conditions please click here.  


You can return your order in two ways, via the online store or at your local crossroads store.  All returns 

- Must be within 30 days of purchase date 
- Tax invoice / receipt must be provided as proof of purchase 
- Items must be in the original condition as purchased, with all labels attached.

For full terms & conditions on refunds click here.